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About Us

Our Mission

Charter Properties March 2012


Our mission is to be one of the best apartment management companies in Central Ohio by hiring and training people of excellence to accomplish the following goals:

1. Provide quality housing and excellent service to our residents.
2. Maintain our properties to our high standards.
3. Accomplish the cash flow and other objectives of Williams & Henley Co.

Core Values

​Charter Properties March 2012

The core values are the basic elements of how we go about our work. They are the practices we use every day in everything we do.
It is essential that we share a set of core values and beliefs that are woven into the fabric of our Company's existence. These fundamental core values and beliefs must be upheld in everything we do, every policy we write, every decision we make and in every action we take. The core values of the company are:

- We do what is right
- We enjoy what we do
- We stand accountable to our customers and each other
- We do what we say we will do
- We are honest and fair
- We take the initiative to maximize opportunities and to address situations before they become problems
- We respect our co-workers, suppliers, vendors, customers, community, & environment
- We value quality, hard work, and innovation
- We do not waste
- We practice good stewardship

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